Data We Collect and Why We Hold It
When you register, we collect your name, contact details and date of birth to verify your identity. Every deposit you make through bKash, Nagad or Rocket generates a transaction record — we keep that to process withdrawals accurately and to meet fraud-prevention requirements. We also collect
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device data such as browser type, IP address and session timestamps; this helps us detect unauthorised login attempts and keep your account secure. If you contact our support team, your message history is stored so we can follow up without asking you to repeat yourself. We
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do not share your personal details with advertisers. Where we work with third-party payment processors — including those that power bKash, Nagad and Rocket transfers — those partners are bound by the same data-protection standards we apply internally. We retain your data for as long as
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your account is active and for a further period required by applicable law. You can request a copy of the data we hold by writing to our support channel. Eligibility to use the platform depends on your local law and the regions we currently serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.